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Why did our Troy fire quotes arrive as two separate scopes?

Because that is how this market is built. Troy's ranking operators run contents cleaning and structural repair as distinct service lines, with different crews, different facilities, and different pricing logic: cleaning is priced by rooms, surfaces, and item classes, while structural work is priced from an itemized repair scope. Two documents is the complete quote here, and it is an advantage at claim time, because the adjuster's estimate can be checked line by line. Treat a single blended number with more suspicion than the pair.

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